• District Manager (Los Angeles, California)

    Job Locations US-MA-Waltham
    Brand/Group
    Retail Operations
    Job Function
    Retail
    Min. Exp.(Yrs)
    5
    Type
    Full Time
  • General Function

     

    Logo

    Empowered to achieve and exceed expectations, Consumer Direct operates stores in 3 countries and runs many websites. As a team, we are committed to working side-by-side to create meaningful experiences for our countless consumers every day, every hour. Our mission? To strengthen the emotional relationships between our customers and our brands while delivering meaningful, profitable growth to Wolverine Worldwide.

     

    The District Manager is responsible for providing leadership and direction to a geographic district and approximately 10-15 stores (Specialty and Outlets) across Sperry and Merrell brand divisions to ensure their efficient operation and achievement of sales and profit targets. Its scope of authority includes, but is not limited to, sales, profit, service, merchandising, expense management, staffing, strategic growth, leadership development, and succession planning.  

     

    This position is based out of Los Angeles, CA.

    This position oversees the following markets:  California, Utah, Oregon, and Colorado.

    Primary Duties

    • Determine and communicate sales performance and profitability business plans to field management
    • Review and monitor sales against goals with Store Managers and Sr. Director, Retail on a daily/weekly basis
    • Drive performance and achievement of our key levers
    • Manage payroll expenses for each store and adhere to staff composition, wage rate and hour guidelines
    • Audit all controllable expenses and shrinkage against budget, initiating appropriate action where necessary
    • Recruit, hire and train an outstanding team of Store Managers to ensure the delivery of a consistent, superior, world class customer service experience
    • Guide relationships with and engage partners in productive dialogue targeted toward driving our business and proactively managing change to sustain our competitive advantage
    • Keep Retail Operations focused on the customer by providing direction on customer service/engagement, coaching/development, in-store experience, and store policies and procedures
    • Maintain continuous communication with Corporate partners in Marketing, Buying, Planning & Distribution and key staff areas to translate regional trends and sales opportunities in support of the execution of each brand’s Merchandise Authority Strategy
    • Partner with Human Resources to identify and introduce improvements in the Store Associate selection process, individual development, succession planning and performance management
    • Performs duties consistent with the company's AAP/EEO goals and policies.
    • Performs other duties as required/assigned by manager

    Knowledge, Skills and Abilities Required

    • Bachelor’s degree in business, retail operations or a related field (MBA preferred) and
    • 10+ years’ experience in retail management with at least 5+ years’ experience in a multi store role
    • Strong leadership profile and excellent negotiation skills
    • Highly organized and able to adapt quickly to changing priorities
    • Ability to effectively plan and execute strategies, prioritize, and manage time
    • Ability to build partnerships and direct teams
    • Ability to work closely with internal and external store support and marketing staff to create store image and merchandising programs
    • Ability to travel extensively

    WORKING CONDITIONS

    Retail store environment/Normal office environment

    The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

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