• Digital Optimization Analyst

    Job Locations US-MI-Rockford
    Brand/Group
    eCommerce
    Job Function
    eCommerce
    Min. Exp.(Yrs)
    2
    Type
    Full Time
  • General Function

    Logo

    Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Hush Puppies, Keds, Merrell, Saucony, Sperry, and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

     

    The Digital Optimization Analyst will provide insight to the experience optimization process, which covers the full portfolio of Wolverine Worldwide brands.  The ideal candidate will see and be able to tell a story through data; possessing strong analytical and communication skills such that he/she will inform the activities that drive our optimization efforts and priorities. This position will be a subject matter expert on the various tools and data sources that are leveraged to drive conversion improvements on our eCommerce sites.

    Primary Duties

    • Develop standards and practices for regular reports on website performance and user behavior to inform and highlight largest opportunities for testing roadmap prioritization.
    • Pull data from analytical tools such as Omniture (web analytics), Hotjar (session recording) and Opinion Lab (user feedback) to validate problems in an effort to identify areas of opportunity and formulate recommendations for conversion path and merchandising/content optimization.
    • Partner with team members on the development of testable and measurable hypotheses that will improve site KPIs.
    • Define the measurement plan for each experiment to ensure the critical metrics to telling the data-story are captured (and non-valuable metrics are not).
    • Monitor tests in Optimizely and make recommendations on when to stop a test or test variant.
    • Use qualitative research (Usertesting.com) to support quantitative insights.
    • Develop and run ad hoc reports and analysis to support hypotheses.
    • Create test results reports that clearly communicate the learnings gathered from each test leveraging the analysis of the test data.
    • Adept at communicating with both commercial and technical teams; able to express complex issues with clarity & simplicity.
    • Performing duties consistent with the Company’s AAP/EEO goals and policies.
    • Performing other duties as required/assigned by manager.

    Knowledge, Skills and Abilities Required

    • Experience with web analytics software (preferably Omniture but also Core Metrics or Google Analytics).
    • Bachelor’s degree in mathematics, statistics, computer science.
    • Knowledge of basic statistics, particularly as they pertain to A/B and MV testing is preferred.
    • Familiarity with one or more A/B or multivariate testing platforms (Google Content Experiments, Adobe Test&Target, Optimizely, Monetate, SiteSpect, etc.) is preferred.
    • Knowledge of Javascript or other scripting languages is preferred.
    • Strong organizational, analytical, and communication skills.
    • Self-starter who can prioritize and work autonomously.
    • Computer skills – Microsoft Excel, Microsoft Word, Microsoft PowerPoint

       

      WORKING CONDITIONS

    Normal office environment.  

    The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.


    Committed to a diverse workforce, we are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled).

    LM17

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