• ReChaco - Administrative Team Lead

    Job Locations US-MI-Rockford
    Job Function
    Min. Exp.(Yrs)
    Full Time
  • General Function


    Chaco is an iconic outdoor brand with market leadership in performance sandals, a high growth business in closed-toe performance and lifestyle footwear, and a dynamic accessories offering. The brand has achieved several consecutive years of industry-leading growth by creating remarkable connections with a tribe of loyal consumers known as ChacoNation.


    The ReChaco Technician supports ReChaco Repair and Warranty and MyChaco custom footwear and accessory production in a wide range of areas including performing quality audits, shipping, receiving and repair and assembly work.  This position is a senior-level highly skilled position that performs assembly, sewing, repair, quality, inspection, and training/mentoring functions and is responsible for supervising a team of 4-10 Level I & II Technicians.

    Primary Duties

    • Proficient in performing all tasks and duties of a ReChaco Technician I, II, & III.  Cross-trained and proficient in all technical skills.  Stays proficient by performing all tasks on a regular basis.
    • Trains technicians in all tasks.
    • Oversees production processes and ensures standard operating procedures are followed.
    • Supervises and coaches a team of level I & II Technicians.
    • Provides performance management and feedback to employees.  Conducts annual performance appraisals.
    • Responsible for hazard assessment updates, chemical response, and safety.
    • Communicates clearly and concisely with coworkers.  Maintains organization system of order documentation throughout production process.
    • Holds team meetings and communicates team, business, and order level communication on an individual and group level.
    • Moves between workstations in order to maximize production flow.  Instructs lower level technicians when to move.
    • Responsible for training on quality procedures and ensuring technician quality compliance.
    • Responsible for training on safety procedures and ensuring technician safety compliance.
    • Expert at production processes. Recommends continuous improvement ideas.
    • Performing duties consistent with the Company’s AAP/EEO goals and policies.
    • Performing other duties as required/assigned by manager.

    Knowledge, Skills and Abilities Required

    • 2+ years of experience in a production, assembly, or manufacturing environment required.
    • 1+ years apprenticeship in level III production task(s).  Must perform level III tasks at least 50% of time.
    • High School Diploma or GED preferred.
    • Attention to detail to ensure the safe and proper use of machinery and order accuracy.
    • Interpersonal skills supporting establishment of effective working relationships within the team.
    • Ability to mentor and train others.  Ability to hold individuals and team accountable.
    • Use of metrics to measure, track and communicate performance.
    • Clarity of vision at 20 inches or less and ability to distinguish color.
    • Dexterity for sewing and assembly tasks.
    • Cross-training in various activities to minimize repetitive motion.
    • Ability to read and precisely follow written standard operating procedures and safety instructions.
    • Ability to monitor production workflow and direct self and lower level resources to maximize production flow.
    • Must be able to work independently.  Takes ownership of team and areas of responsibility.
    Factory and warehouse environment.  Ability to lift 50 pounds.

    Committed to a diverse workforce, we are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled).


    The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.


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